Terms of Service

InterviewSurge is a job-search service. We discover relevant roles, tailor your CV, surface recruiter contacts, draft outreach, and — on our application plan — submit job applications on your behalf, help you run a dedicated job-search email account, and (optionally) prepare interview briefings from your connected calendar. We offer three plans:

• Free — a free job board with recruiter contacts.
• Base — our paid tracker plan that finds matches, scores them, generates tailored CVs, and drafts outreach for you to send.
• Plus — our paid application plan that additionally submits applications on your behalf, operates your connected job-search email account, and — if you connect your calendar — prepares interview briefings and thank-you drafts.

The features and availability of each plan, along with current pricing, are described on our pricing page. We may change, add, or remove features over time. Clients on the Plus plan also accept a separate Application & Mailbox Authorization and Consent Agreement, which governs how we act as your agent and access your email and calendar; in case of conflict on those subjects, that agreement controls.

On the Plus plan, we complete and submit applications as your authorized agent, using the information you provide. We fulfill applications using a combination of automated tools and trained human specialists, and we select the method we believe is most effective and appropriate for each application and platform. We rely on the answers you give us and do not represent that you personally completed or submitted any individual application.

You must be at least 16 years old and able to form a binding contract to use the service. You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for all activity under your account. Please provide truthful, current information, and maintain a single account.

Paid plans are billed through Stripe until cancelled (or, for one-time plans, charged as described at purchase). By subscribing, you authorize us, through Stripe, to charge your payment method for the applicable fees. You may pause or cancel from your dashboard; cancellation stops future charges and takes effect at the end of the current billing period. Where a promotional code is applied, the terms of that code govern the discount. If you believe you have been charged in error, contact us at support@interviewsurge.com and we will work with you in good faith.

You agree that you will not:

• Use the service for any unlawful purpose or in violation of any applicable law.
• Provide false information, impersonate another person, or misrepresent your identity or qualifications.
• Interfere with, disrupt, or attempt to gain unauthorized access to the service or its infrastructure.
• Use the service to send spam, harass recruiters, or otherwise abuse the outreach features.

On plans that submit applications or send outreach, you authorize us to act on your behalf as your limited agent, using the information and credentials you provide, including interacting with third-party services such as applicant tracking systems and professional networks and sending communications from your connected email account. You are responsible for the truth and accuracy of the information you supply. Third-party platforms maintain their own terms of service; your authorization to us does not modify those third-party terms.

Platform restrictions. Some application platforms restrict or prohibit automated or third-party submissions. Where a platform applies such restrictions, an application may be rejected or filtered, or an account may be limited by that platform. We monitor for this and route affected applications through alternative methods (including our human specialists), but we cannot guarantee any platform’s acceptance of any application.

Some applications request voluntary self-identification information (gender, race or ethnicity, veteran status, disability status). We do not collect or store this information; we select “prefer not to say” (or the equivalent decline option) or leave such fields blank. Where you connect a job-search email account, our access is limited to drafting, sending, reading, and classifying messages; where you connect your calendar, our access is read-only and used solely to prepare interview-related materials. Where provided through Google APIs, this access adheres to the Google API Services User Data Policy, including the Limited Use requirements. Our Privacy Policy describes all of this in detail and is incorporated into these Terms by reference.

InterviewSurge provides inputs to your job search — submitted applications, tailored CVs, drafted outreach, and recruiter contacts. We do not guarantee interviews, job offers, employment, or any particular outcome. Hiring depends on factors outside our control, including role fit, market conditions, and your own interview performance. Any examples, scores, or timelines we present are illustrative and are not promises of results.

The roles we surface, curate, and recommend are drawn from third-party job postings and matched to the criteria you provide. We do not verify, and do not guarantee, that any role we surface or curate matches your visa, citizenship, or work-authorization requirements, or that an employer will sponsor or accept your particular work authorization. Eligibility to work in a given role or location — including any sponsorship, residency, or right-to-work requirement — is determined solely by the employer and applicable law. You are responsible for confirming that you are eligible for a role before applying to or accepting it.

The service, including its software, design, and content, is owned by Nuvortex LLC and protected by applicable intellectual property laws. You retain ownership of the content you provide, such as your CV, and you grant us a limited license to use it solely to operate and provide the service to you.

The service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components.

To the maximum extent permitted by law, InterviewSurge will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the service. To the extent we are found liable, our total liability will not exceed the amount you paid us in the twelve months preceding the event giving rise to the claim. Nothing in these Terms limits any liability that cannot be limited under applicable law.

You may stop using the service and delete your account at any time. We may suspend or terminate your access if you breach these Terms or use the service in a way that creates risk or legal exposure for us or other users. Provisions that by their nature should survive termination, including ownership, disclaimers, and limitation of liability, will survive.

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. The exclusive venue for any dispute is the state and federal courts located in King County, Washington. Nothing in these Terms waives any non-waivable right or protection afforded to you under the consumer-protection or privacy laws of your state of residence.

We may update these Terms from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Continued use of the service after an update constitutes acceptance of the revised Terms.

For any question about these Terms, contact us at support@interviewsurge.com.